Thanks to our Luxury department, your prestigious clientele will receive a personalized support, offering all concierge services :
- Escort of VIP passengers (from the plane to the limo and vice versa) by facilitating passing through screening check-points, customs, etc.
- Privileged access to boarding gates and luggage service
- Coordinators reachable 24/24 to carry out different reservations (hotel, taxi, limousine, show tickets, etc.)
- Concierge services for First Class and VIP passengers
- A range of customized services to build depending on airline company requests
A staff trained for excellence
We have an exclusive partnership with the Business Aviation School, to train the staff in charge of the prestigious clientele, in order to meet the ever increasing demands for personalized services.
Our recruits are carefully selected and trained to the different professions of business aviation : quality manager, airline hostess, VIP ground hostess, etc.
We also offer specific services :
- Thanks to the “Project Management” program, we have been able to develop especially for you a personalized service during your station or for your Flight Base Operation.
- For service excellence, we propose the following programs: “Concierge Key” and “Service Premium”
- The “Safety Risk Management System” program offers concrete means for you to monitor and control your station.